Official account and templates
Set up on the official WhatsApp Business API, with message templates approved by WhatsApp.
Conversion System
Every enquiry answered in minutes and followed up until it closes
Instant replies, automatic follow-ups and AI chat agents on the channel your customers already use.
- ₹60k–₹1.5L +18% GST
- 3–6 weeks
The problem
Sound familiar?
Customers message at night or while you are busy and get no reply. By morning they have moved on.
- Enquiry aati hai, follow-up bhool jaate hain.
- One phone, one WhatsApp number, five people asking "kisne reply kiya?"
- The same ten questions about price, location and delivery get typed out fifty times a day.
- Old customers never hear from you again unless they call first.
The work
What is included
Replies and follow-up
Automatic first reply, a follow-up sequence and reminders for bookings and payments.
AI chat agent
Answers common questions in your tone and hands over to your team when a person is needed.
CRM sync
Every lead and conversation saved to your CRM with its source.
How it works
Week by week
- Week 1
Conversation audit
We read a sample of your real WhatsApp chats: what buyers ask, where they drop off, how long replies take. Then we agree the flows to build first.
- Week 1–2
Account and templates
The official business account is set up on your number or a new one, your business is verified, and message templates are written and sent to WhatsApp for approval.
- Week 2–4
Flows and AI agent
Welcome replies, qualifying questions, follow-up sequences and the AI agent are built and trained on your price list, FAQs and policies.
- Week 4–5
Team inbox and CRM
A shared inbox so several people can reply from one number, with leads synced to your CRM and assigned to the right person.
- Week 5–6
Test and go-live
We test every path with your team, go live, and check the first weeks of real conversations to tune the replies.
Timelines depend on how quickly we get information and approvals from your side.
Once it is installed
What happens to an enquiry once it is installed
Here is the path a new WhatsApp enquiry takes, day or night, once the system is running.
Enquiry arrives
From a click-to-chat button, an ad, your website or a saved number. The source is recorded.
Instant reply
An automatic reply goes out in seconds, with your catalogue or the answer to the most common question.
Qualification
Two or three short questions: what they need, quantity or budget, city. Answers are saved against the lead.
Into the CRM
The lead is created in your CRM and assigned to a salesperson, who gets a notification with the full chat.
Follow-up
If the buyer goes quiet, approved follow-up messages go out on day 1, day 3 and day 7, and stop the moment they reply or buy.
After the sale
Order updates, payment reminders, a review request and, later, a reorder reminder.
Fit
Is this right for your business?
Built for owner-run businesses with roughly ₹1–50 Cr turnover and 5–100 staff. If it is not the right fit, we will tell you on the first call.
✓A good fit
- Businesses where most enquiries already come on WhatsApp
- Clinics, coaching institutes, showrooms and service firms that take bookings
- D2C brands and distributors with repeat orders
- Teams where more than one person needs to reply from the same number
✕Not a fit
- Anyone wanting to send bulk messages to bought or scraped number lists. That breaks WhatsApp's rules and gets numbers blocked.
- Businesses that get only a few enquiries a week. A good manual routine is enough.
Investment
What it costs, and what you get
Investment
The exact figure depends on scope and is agreed in writing before work starts.
WhatsApp funnel₹60k–₹1.5L
+18% GST. Third-party costs such as ad spend, software licences and messaging charges are paid by you directly.
Want this as part of a full system? See how Growth OS works.
What you get
- WhatsApp automation account and templates
- Follow-up flows
- AI chat agent
- CRM sync
Timeline: Typically 3–6 weeks, including template approval by WhatsApp.
Start with the free call Pick a time on the calendar or send us a messageThe Conversion System is the Convert layer of The Self-Running Business System. Its promise: every enquiry answered in minutes and followed up until it closes. Instant replies, automatic follow-ups and AI chat agents on the channel your customers already use. It suits businesses that sell or take bookings over WhatsApp and lose leads to slow answers. Price: ₹60k–₹1.5L, +18% GST. Typically 3–6 weeks, including template approval by WhatsApp.
The flows are written in your tone and hand over to a person for anything that needs one.
No. WhatsApp charges per conversation and bills you or your provider directly.
Usually yes. Depending on how it is connected, the number either keeps working in the WhatsApp Business app alongside the automation or moves fully to the official account. Some owners prefer a new number for the business. We go through the options before anything moves.
How many flows, whether an AI agent is needed, how many team members reply, and how deeply it connects to your CRM or order system. Platform subscription and message charges are paid by you directly.
Not for normal use. The risk comes from messaging people who never opted in. We set up opt-ins and use only approved templates, which is how the official API is meant to be used.
You do. The business account and the platform subscription are in your business name, and the conversation history stays with you.
Read before you decide
Go deeper
Guide
WhatsApp Business Automation for MSMEs: A Setup Guide
GuideHow to Automate Follow-Ups Without Losing Personal Touch
GuideLost Leads to Orders: Revive Cold Enquiries Automatically
GuideLead Management System for MSMEs: Never Miss an Enquiry
Book · ₹499Jugaad Is Not a System
Free calculatorTry the calculator: Appointment and booking calculator
Free calculatorTry the calculator: Lead leakage calculator
Free toolFree tool: WhatsApp Chat Link & QR Generator
Free toolFree tool: WhatsApp Follow-Up Sequence Builder
Free toolFree tool: Sales Hire Payback Calculator
The methodThe Self-Running Business System: how this service fits the six layers
Free · 3 minutesTake the Automation Scorecard to see which layer needs work first
Try the calculator for your industry: Schools and colleges Clinics and hospitals Real estate Jewellery showrooms Trade fairs and exhibitions Car and two-wheeler dealers Travel agencies and tour operators
How it works in your industry: Schools & colleges Manufacturers Traders & distributors Clinics & hospitals Real estate D2C brands Service businesses Hotels & resorts
The rest of the system
Other services
Automate my WhatsApp
Start with a free strategy call. Tell us where the business is stuck. We reply within one working day with a clear next step.
