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Based in Jaipur, working with Rajasthan's owner-run businesses in person and across India online. I build the system that brings leads, follows up automatically and runs operations, so you stop being the bottleneck.
Most businesses here are owner-run and family-run. The owner is still the control room: rates, credit, dispatch, collections, hiring.
I grew up in Ajmer, studied in Jaipur and started my first company here, so I know how business actually runs in this city. Customers expect a reply on WhatsApp, not an email. Credit terms are personal. Staff are loyal, but the process lives in one or two people's heads. "Phone band, toh kaam band."
None of that is a weakness. It is just a business that grew on effort and now needs a system to grow further. I build that system with your team, in your language, at your premises, using The Self-Running Business System: Diagnose, Credibility, Demand, Convert, Operate, Measure & Run.
Owners in Jaipur often ask if I am a business coach. Partly: I run workshops and work with owners one-to-one. But most of the work is on the business, not only on you.
A typical business coach works on the owner: goals, habits, how you think and decide. That has its place. I start from how the business actually runs: where enquiries come from, who follows them up, how an order reaches dispatch and how the numbers reach you.
The difference shows in what is left when we finish. Coaching usually leaves you with clarity and a plan. I leave a system your team uses every day, set up, written down and trained. If you want me to stay on after that, I work as your business growth partner: a monthly review of the numbers and the agreed fixes done.
For most businesses in Jaipur and across Rajasthan, the quickest gain is not a new strategy. It is the follow-up. A CRM keeps every enquiry, quote and customer in one place instead of in phones and registers. Automation sends the first WhatsApp reply in minutes, reminds the salesperson when a follow-up is due and sends polite payment reminders on the due date. I set this up on proven software, shaped around your process, not custom code, and train your staff in Hindi until they use it without you. See the Conversion System and the Operations System.
Trading and distribution is a large part of Jaipur's owner-run economy, from FMCG and building material to pharma, electricals and textiles. The business runs on relationships and speed, and almost all of it passes through the owner.
Common patterns I see in Rajasthan's trading, manufacturing and service businesses, and what we set up to fix them.
What usually breaks: Enquiries and orders arrive on WhatsApp and calls; agents and repeat buyers live in notebooks.
What we set up: A CRM and WhatsApp catalogue with automatic follow-up, so no buyer goes quiet.
What usually breaks: Wholesale and export enquiries get lost between phone, email and trade-fair visiting cards.
What we set up: One lead pipeline, quotation follow-ups and a simple order-status view.
What usually breaks: Quotes, production status and dispatch are chased by phone; the owner is the control room.
What we set up: CRM plus an ERP workflow with a weekly owner dashboard.
What usually breaks: Portal and ad leads are called late, and site-visit follow-up depends on one salesperson.
What we set up: Instant WhatsApp reply, lead assignment and visit reminders.
What usually breaks: Admission enquiries peak in short seasons, and the ones not followed up that week are lost.
What we set up: Lead capture, automatic follow-up sequences and a counsellor dashboard.
What usually breaks: Calls and WhatsApp messages for appointments go unanswered after hours.
What we set up: Appointment booking, reminders and review requests on WhatsApp.
The full system for each industry, layer by layer, with a free calculator: see all industries · Schools & colleges · Manufacturers · Traders & distributors · Clinics & hospitals · Real estate · D2C brands · Service businesses · Hotels & resorts
If your factory is in Sitapura, the Vishwakarma Industrial Area (VKI) or any of Jaipur's other industrial belts, the diagnostic happens on your shop floor, not in a conference room. That is where you see how a quote becomes an order, how the order reaches production, and how long dispatch and payment really take.
For manufacturers the first fixes are usually the same three: quotes that get followed up automatically, production and dispatch status the owner can see without calling the supervisor, and collections tracked by due date. After that comes an ERP workflow and a weekly owner dashboard, scoped in the diagnostic so you know the cost before you commit.
See the Operations System service (CRM and ERP) for what is included.
Owners outside Jaipur get the same steps online.
The Mayank Jain
301, A S Tower, 60A, Ganesh Marg, Byepass, Surya Nagar, Gopal Pura Mode, Jaipur, Rajasthan 302018
Please book a slot first. Send a message and I reply within one working day.
We look at how leads, follow-ups and operations run today and give you a 90-day plan.
Book a Growth Diagnostic
Pick a topic below or type your question. I reply personally, Mon–Sat, 10 AM–7 PM.
